What is the ChargePlace Scotland network?
ChargePlace Scotland is Scotland’s national Electric Vehicle (EV) charging network. Owned and developed by the Scottish Government, it has been developed through public grant funding of Local Authorities and other organisations to install charge points across Scotland from Shetland to the Scottish borders. The network has grown from 55 public charge points in 2013 to over 1,000 in 2020.
How do I access charge points on the ChargePlace Scotland network?
To access the network and start charging your EV, simply register for a ChargePlace Scotland account and order an access card. Once your access card arrives, you can then use it to charge your EV at any charge point displayed on our live map.
How do I locate charge points on the ChargePlace Scotland network?
Our live map can be used to locate and navigate to charge points on the ChargePlace Scotland network, and provides details about the location, type, status and availability of each unit.
What is the cost to access charge points on the ChargePlace Scotland network?
To access charge points on the ChargePlace Scotland network, you must first order an access card at an annual cost of £20 per card. You can then use your access card to charge your EV for free at a high majority of the charge points on our network. We always recommend checking our live map before starting a charging session as this displays the cost of charging for all charge points on our network.
Do parking fees apply while I am using charge points on the ChargePlace Scotland network?
Parking fees will vary as each charge point host is responsible for setting and enforcing these. We recommend checking our live map for details of parking fees before starting any charging sessions.
Will my access card work with all charge points on the ChargePlace Scotland network?
Some units on the ChargePlace Scotland network have been privately funded by the charge point host, therefore the host may choose to restrict public access. We recommend checking if a charge point is displayed on our live map before attempting to start a charging session.
Will my access card work with Polar branded units on the ChargePlace Scotland network?
Your ChargePlace Scotland access card will work with Polar branded charging units if the charge point is displayed on our live map. To start a charging session on a Polar rapid charger, select “Membership schemes” via the touchscreen then swipe your RFID card to wake up the charging unit.
Can I use a Charge Your Car access card to charge on the ChargePlace Scotland network?
Charge Your Car network members can use their access card to start a charge on the ChargePlace Scotland network, provided the charge point is displayed on our live map.
Can I access the ChargePlace Scotland network if I live outside of Scotland?
Only drivers who have a UK bank account and live in the UK are eligible to order an access card. If you are visiting Scotland and need to start a charge, please contact our helpline to remotely start a charge when your vehicle is connected to the charge point. Or you can visit http://chargeplacescotland.org/guest/ to make a charge through your devices browser.
When will my ChargePlace Scotland access card arrive?
Once payment for your ChargePlace Scotland access card has been received, it should arrive within 5-10 business days of being despatched.
What should I do if I have lost my ChargePlace Scotland access card?
If you have lost your ChargePlace Scotland access card, you can order a replacement by signing in to your account via our website, selecting “Access cards” from the “Your Account” menu, then clicking “Purchase Card” and clicking “Checkout” to complete your order
Can I order more than one ChargePlace Scotland access card?
Yes, you can order more than one ChargePlace Scotland access card. An annual cost of £20 will apply for each access card you purchase.
Do I need to activate my ChargePlace Scotland access card on arrival?
No, you do not need to activate your ChargePlace Scotland access card on arrival. Your card will be ready to use immediately as no activation is required.
How does my annual ChargePlace Scotland access card renewal work?
Your ChargePlace Scotland access card is set to renew automatically each year, therefore a payment of £20 will be taken five days before the renewal date via your direct debit. Reminders will be sent via email to alert you of this. You may choose to disable the auto-renewal function when you sign up to the network by clicking “Disable Auto-Renewal” in the Access Cards section of Your Account.
What should I do if my ChargePlace Scotland access card appears to be faulty?
If your ChargePlace Scotland access card appears to be faulty, please test it on different charge points to confirm the issue is not just with one unit. Once you have done this, please notify us of the issue you are experiencing and how you have tested your card by completing the contact form on our website.
Do you have a question about accessing the network that hasn’t been answered on this page? Please use our contact form to let us know.