Transition Resource Hub

The ChargePlace Scotland (CPS) network is undergoing a transition. As the CPS contract comes to an end, many charge points across Scotland are being transferred to new operators.

This page is your central resource for staying up to date on what’s changing, when, and how it affects you. Whether you’re a regular EV driver or just getting started, you’ll find all the information you need here – including the chargers are moving to new networks, how to use them, and where to get support.

For Charge Point owners please refer to the Transition Hub

 

FAQ’s

Since 2011 the Scottish Government has invested over £65 million in expanding public EV charging across Scotland and Scotland recently met its target to have 6,000 Public Charge points (not just in CPS) two years early. The Scottish Government’s Vision for public EV charging infrastructure was published in June 2023 and a draft Vision Implementation Plan was published in December 2024. This Implementation Plan sets out a route map for enabling the delivery of approximately 24,000 additional public charge points by 2030, largely funded and delivered by the private sector. Shifting away from the publicly funded CPS model is essential to the delivery of the public EV charging infrastructure Scotland will need in the future, because much greater levels of investment in infrastructure are needed to support the mass adoption of EVs.

Charge point owners will begin migrating their charge points away from the CPS network throughout 2025. To ensure an orderly and seamless transition from CPS, charge point owners will move their charge points to new networks in stages over the course of 2025 and 2026 in advance of CPS operations closing down in 2027. Drivers can track the progress of the transition on the CPS website and on the CPS map, which will be updated to show the migration status of all CPS charge points this summer.

After charge points have migrated to alternative networks CPS access methods will no longer work on those charge points. However, if you are a member/customer of an EV charging roaming provider you may still be able to seamlessly use and pay for those same chargers after they have migrated. Please check which roaming providers a new charge point network operator is part of.

Yes – CPS RFID cards will still be active on charge points that remain on the CPS network. Transport Scotland also recognise that providing more charging options when travelling across Scotland is a key priority. Charge Place Scotland has roaming agreements with Octopus Electroverse, Zap Pay, Paua and All Star. Roaming platforms such as these will allow access to charge points moving off CPS to be accessed so long as the network they move to is signed up to those platforms. Information will be available on the CPS website and map advising which charge points are moving to which network providers, ensuring you can sign up to any relevant platforms if you are not already a member.

A roaming platform for EV charging is a digital service that allows EV drivers to access and use charging stations from multiple charging networks through a single account or app. An eMSP is a company or organization that provides EV drivers with access to charging services, typically through a mobile app, RFID card, or web platform. An eMSP (Electric Mobility Service Provider) offers services directly to EV drivers, such as charging apps, payment processing, and access to charging stations. A roaming platform, on the other hand, connects different eMSPs and CPOs (Charge Point Operators) behind the scenes, enabling cross-network charging. While the eMSP manages the user experience, the roaming platform ensures interoperability between networks. As outlined above roaming and eMSP platforms can be beneficial to drivers, as they can enable access multiple charging networks from a single account or app.

On the dedicated CPS transition webpage (HERE) there will be a table charting all charge point owner progress on migrating away from CPS, including estimated dates for migration. Information will also be made available on this table about which network the charge points will be moving to.   All information will be kept up to date as soon as the information regarding where the charge points are moving to is communicated from the charge point owner to CPS.

The dedicated CPS transition webpage will hold these FAQs, a table of all owner progress on moving their charge point to another network, where the charge points will be moving to and timeframes for the charge points moving. The CPS map on the main CPS webpage will show which charge points will be moving to which network within the information boxes attached to each charge point marker.

CPS and Transport Scotland do not own the public charge points on CPS. Decisions relating to charge points including the operation, maintenance, location, tariff and which network they use are decided by the charge point owner. There are currently 414 charge point owners using CPS, including local authorities and other public sector agencies, private businesses, charities and community groups. Details will be provided on the CPS transition webpage

How will I find out what network charge points are moving to? The CPS transition webpage will hold a table to communicate all owner progress in migrating their charge points away from the CPS network. As soon as CPS are informed of which network they are moving to, the CPS website and map will be updated with the name of the network provider and estimated time frames of the move.

No, as there are over 4,500 charge points on the CPS network across Scotland, it would be impractical to email notify EV drivers of every charge point moving to a different network. However, the CPS website and map and CPS social media will be kept up to date with progress and information on which network a charge point is moving to. All drivers are encouraged to regularly check these platforms for the latest information. On top of the CPS led communications, all charge point owners have been recommended to undertake localised communications, via own websites, local signs and social media to keep local users informed of upcoming changes.

Tariffs are set by charge point owners, not CPS or Transport Scotland. Prices may charge when charge points move to a different network. You should contact the new network for details on tariffs. Transparent pricing is a requirement of UK Government Public Charge Point Regulations and applies to all networks, including CPS.

At the moment nothing will change if you continue to use a charge point on the CPS network, however if you use a charge that moves to another network payment will be collected by the new network. 

Charge point owners have an obligation to clearly display the network responsible for the charge point.  

Once a charge point has moved off the CPS network, it will no longer appear on the CPS app or map. CPS will update the information on the CPS website and map to ensure that, wherever possible, information is provided to drivers in advance of forthcoming changes.

There are a variety of websites and apps that map public EV charging provision across different networks. 

If the charge point is still on CPS, then the contact would be continuing as normal now, however if the charge point has moved to a new network. You will need to contact that network. Charge point owners have an obligation to clearly display the network responsible for the charge point.  

For the time being your CPS account will remain unchanged, and continue to reflect any usage of CPS chargers

Should any action be required a member of the CPS team will be in contact with you directly.  In the meantime should you wish to make a change to your account, please contact the service centre on  0808 281 3507

For the time being nothing will change – if you have a CPS invoice enquiry please contact the service centre direct on 0808 281 3507

If the charge point has moved to a different network, you will need to contact that network if there is an issue with your invoice.  Charge point owners have an obligation to clearly display the network responsible for the charge point.  

For the time being nothing will change – if you have a complaint please contact the CPS service centre direct on 0808 281 3507.

If the charge point has moved to a different network, you will need to contact that network if you have a complaint.  Charge point owners have an obligation to clearly display the network responsible for the charge point.  

For the time being nothing will change – if you have a collection date enquiry please contact the service centre direct on  0808 281 3507

If the charge point has moved to a different network, you will need to contact that network.  Charge point owners have an obligation to clearly display the network responsible for the charge point.

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