2:45pm – The network still has some issues, and we are still working to resolve these.

3:30pm – The issue has now been resolved.

There is a temporary outage on the charging network and our team are working to restore normal service.

We are currently experiencing high call volumes and it may take longer to answer your call than usual.

We are aware of the problem and are working hard to resolve the issue, a further update will be provided at 3:30pm.

We apologise for any inconvenience and we thank you for your patience during this time.