Charging Guide

How to video guidance: 

Explore the videos now and empower yourself with the knowledge to make the most of your electric journey. Don’t miss out on a greener, more sustainable future! 

Click here to start watching: https://www.youtube.com/@ChargePlaceScotland/

 

What type of charger is best suited for my vehicle?

Before heading out to charge, we recommend reading over your owners manual and checking with the vehicle manufacturer website, to ensure it is clear which charger is most suitable, general charging guidance and to be aware aware of all the features on offer.

Using a charger with a greater capacity than your vehicles charging capabilities won’t get you topped up any quicker as the car will automatically limit the amount of power it receives to prevent damage to the battery. It’s also worth knowing which connector your vehicle has in order to charge at the maximum speed for your car

Click here to head over to our Help Centre to find answers to any questions you may have about accessing the CPS network. Whether you’re new to driving an EV, are an experienced network user or are just seeking more information on CPS, our Help Centre is designed to answer questions we are frequently asked about the network.

AC Charging

  • Before connecting the cable, check that all windows and doors are closed.
  • Plug the cable into your vehicle first.
  • To start charging: 
    • hold your ChargePlace Scotland RFID card on the card reader
    • if you are using the mobile app, use the charge point ID to locate the unit and follow the on-screen instructions
    • if you are using webpay, use the charge point ID to locate the unit and follow the on-screen instructions.
  • Select the charging socket on the unit, app or webpay screen.
  • Next plug your charging cable into the unit, pushing it gently but firmly into the socket.
  • Charging should start automatically and your vehicle will show charging status (depending on the type of vehicle you have).
  • To stop charging and end the session – using the means of activation:
    • place your ChargePlace Scotland RFID card on the card reader
    • if you are using the mobile app or webpay follow the on-screen instructions.
  • Wait until the unit indicates it is ready to disconnect the cable and then disconnect. Please do not pull out the cable before the unit is ready.
  • For Circontrol/E-Volt units, remove the cable from the charger first and then from your vehicle. Otherwise, on other manufacture types, when the unit indicates it is ready, please remove the cable from the vehicle first and then from the charger. 
  • If the cable becomes stuck, cycle the central locking with your keys to release it. Your vehicle may also have release catch or button.
  • Full tariff information is available on our website map and tariff list – whilst we do our utmost to reflect accurate tariff information online – local signage is the responsibility of the charge point owner. We always recommend checking before connecting to avoid any unexpected charges.

 

AC Charging Point

DC Rapid Charging

You can access the BP Pulse 50 kW Ultrachargers as a guest with a credit or debit card.

  • Before connecting the cable, check that all windows and doors are closed.
  • To start charging:
    • hold your ChargePlace Scotland RFID card to reader until the unit beeps or shows the card acceptance screen
    • if you are using the app or webpay use the charge point ID to locate the unit and follow the on-screen instructions
    • If you are using the BP Pulse 50 kW rapid Ultracharger you can select ‘Member’ on the screen to use a ChargePlace Scotland RFID card, or ‘Guest’ to use a contactless bank card payment.
  • Select the connector type for your vehicle – CCS, Chademo, Rapid AC – and connect the cable to your vehicle.
  • Once the unit has run its safety checks, the light status will change and charging will automatically start and the connector will lock into the vehicle.
  • To stop charging and end the session – using the means of activation:
    • place your ChargePlace Scotland RFID card on the card reader
    • use mobile app or webpay and follow the on-screen instructions
  • The session will either stop automatically or prompt you to press a further stop button on the screen to end the charge.
  • Wait until the unit indicates it is ready to disconnect the cable and then disconnect. Please do not pull out the cable before the unit is ready.
  • Replace the connector gently into charging holster.
  • Full tariff information is available on our website map and tariff list – whilst we do our utmost to reflect accurate tariff information online – local signage is the responsibility of the charge point owner. We always recommend checking before connecting to avoid any unexpected charges.

 

Rapid Charging Point

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