As part of the preparation for the handover of the back office of ChargePlace Scotland to SWARCO it is necessary to carry out a test to make sure that communication is possible between the new operator and the charge points. This test will take place on Monday 7 June and is designed to cause as little disruption as possible.
The test will involve 10 charge points across Scotland. This is the minimum number that is considered necessary in order to test all the technical variables, while minimising the potential impact to cardholders.
Only one charge point in any one location will be used for the test, and all the charge points are located conveniently close to alternatives.
The charge points will, for the large part of the day, still operate and cardholders will still be charged where tariffs apply. Cardholders who have previously used the charge points will be able to do so as normal where the hosts have activated the necessary settings and CPS has written to hosts asking them to ensure that this is the case. During the test use of the charge points will be available using an RFID card, but not unfortunately through the CYC mobile app.
There will be a short period at the beginning and end of the test while the charge points are migrated to the new operator and then back to the existing operator where the charge points will not be operational. We apologise for any inconvenience that this may cause. This first period will be at around 10am and the second at around 4pm and both will last for a few minutes. Unfortunately it is not possible to be more accurate than this. In the unlikely event of an issue, SWARCO will have engineers on standby close to the charge points being used and will respond as quickly as possible.
The exception to this will be with the bp Chargemaster units at Newhouse Car Park in Motherwell (ID no. 51512) and Bay Street Car Park in Port Glasgow (ID no. 51092). Neither of these units will be available for the entire duration of the test and we apologise for any additional inconvenience that this may incur.
Before beginning the migration at either the start or end of the test a check will be undertaken to see if the charge point is in use. If it is, the migration process will terminate the session, and therefore after the few minutes of migration the operator will remotely restart any sessions that have been terminated so that your session can continue.
The charge points that will form part of the test are identified in the following table.
|Charge Point ID||Location||Charging unit|
|50540||Riverside Museum, Glasgow||SWARCO 50kWh|
|52082||SEC Hydro Car Park, Glasgow||SWARCO 22kWh|
|51426||Princes Street Charging Hub, Dundee||SWARCO 50kWh|
|50271||Clepington Road, Dundee||SWARCO 7kWh|
|52472||Ayrshire Athletics Arena, Kilmarnock||SWARCO 50kWh|
|51236||Sauchiehall Street, Glasgow||Siemens 7kWh|
|50403||Duke Street Car Park, Glasgow||SWARCO 7kWh|
|51512||Newhouse Car Park, Motherwell||bp Chargemaster 50kWh|
|51092||Bay Street Car Park, Port Glasgow||bp Chargemaster 7kWh|
|51377||Falkirk Grahamston Railway Station, Falkirk||Alfen 22kWh|
We thank you for your understanding and cooperation.