Christmas and New Year Helpline Guide

The little elves at ChargePlace Scotland HQ will be working hard to keep you charged up over the festive period.

We will be manning the phones 24hrs a day, 7 days a week as normal over Christmas and New Year with the following service available:

23rd – 24th December – Normal Service

25th – 26th December – Limited Service

27th – 31st December – Normal Service

1st – 2nd January – Limited Service

3rd January – Normal Service

During limited service periods we will only be able to provide the following services:

  • Starting and ending charging sessions
  • Releasing trapped cables
  • Resetting charge points

Any other enquiries will be logged on our system for our call-back service when our Normal Service is in operation.

You can call us any time on 0141 648 0750, or if you enquiry isn’t urgent you can email us at

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