The ChargePlace Scotland Helpline is now live and ready to take your call 24hrs a day, 7 days a week.
The dedicated, around-the-clock phone number to call for all your ChargePlace Scotland needs is 0141 648 0750.
The service includes the improved out of hours service which has been introduced to help users of our charge points more effectively if they get into trouble outwith our normal office hours.
At 6pm the phone lines will switch to the out of hours service who will be able to assist with:
- Starting and ending charging sessions
- Releasing trapped cables
- Resetting charge points
Any other enquiries will be logged on our system for our call-back service during our normal office hours which are:
Monday – Friday 8am-6pm
If you have any questions about our out of hours service you can email us at firstname.lastname@example.org or tweet us your question with the hashtag #chargeplacescot